At
InstaKey®,
our Customer Service staff is dedicated to simplifying even the most complex security systems.
Step by step guidance is available for new construction specification
documentation, retrofit installations to insure the smoothest possible
transition of hardware, and questions regarding re-keying are all
answered quickly and simply. Our staff is here to consult with you and
offer suggestions that can help minimize your overall key costs.
Lost keys? Stolen keys? How many active keys have been
distributed at a certain location and who has them? Customer Service
can answer these questions and help you decide the quickest, most
effective way to keep your location secure and minimize possible
security breaches.
When it comes time to order hardware for additional
locations or to replace existing hardware, our Customer Service staff
can assist you in selecting the proper hardware and help to place your
order.
We can train you or your designated staff in the use of
the software to allow you the ability to delegate aspects of the
administrative program, thus placing the power of our web based
software directly in your control.
Our Customer Service team knows your environment and program as well as you do.
Whether it's as simple as re-keying a door or adding an entire
facility, our goal is to insure a successful, efficient, and secure key
management program.